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- FRAMES & LENSES -

  • How do I return my Eyeglasses and / or sunglasses ?
    At Designer Eyeglasses For Less, we guarantee the quality of our eyeglasses. If you are not happy with your purchase, simply contact us to discuss the refund to your credit / debit card or your PayPal account. If you do not have access to any of the following accounts, please contact us. ​ Designer Eyeglasses For Less has a 14-Day Fit & Style guarantee which allows customers to make an equal exchange or return. Product warranty does not cover damage caused by accidents, negligence, improper care, normal wear & tear to the frames, lenses, or coatings. To return your order, call our Vision center at 1-718-406-9230.
  • Can I put my refund on a different credit card than I used on the order?
    As part of PCI compliance, no refunds will be issued to any card other than the credit card used.

- PRESCRIPTIONS (RX) -

  • How do I return my Eyeglasses and / or sunglasses ?
    At Designer Eyeglasses For Less, we guarantee the quality of our eyeglasses. If you are not happy with your purchase, simply contact us to discuss the refund to your credit / debit card or your PayPal account. If you do not have access to any of the following accounts, please contact us. ​ Designer Eyeglasses For Less has a 14-Day Fit & Style guarantee which allows customers to make an equal exchange or return. Product warranty does not cover damage caused by accidents, negligence, improper care, normal wear & tear to the frames, lenses, or coatings. To return your order, call our Vision center at 1-718-406-9230.
  • Can I put my refund on a different credit card than I used on the order?
    As part of PCI compliance, no refunds will be issued to any card other than the credit card used.

What is pupillary distance (PD) and how do I measure mine?

Pupillary distance (PD) is simply the distance ( measured in millimeters ) between the centers of your pupils. Your PD is on your prescription.

 

PD is important because it helps our lab figure out where the optical center of your lenses should be. Ask your optometrist or ophthalmologist to include your PD when filling out your prescription. Please do not guess what your numbers are when ordering as it can make your sight worse.

Can you fill strong prescriptions? ABSOLUTELY

​

Single-vision Rx:

Up to -20.00 or +12.00 on the Sphere (SPH)

Up to + or - 6.00 on the Cylinder (CYL)

Bifocal Rx:

Up to -9.00 or +6.00 on the SPH

Up to + or - 6.00 on the CYL

Up to +3.50 on the NV-ADD

Progressive Rx:

Up to -10.00 or +8.00 on the SPH

Up to + or - 6.00 on the CYL

Up to +3.50 on the NV-ADD

Prism (single-vision only):

Up to 5.00 in any base direction.

- PAYMENT METHODS ACCEPTED -

  • How do I return my Eyeglasses and / or sunglasses ?
    At Designer Eyeglasses For Less, we guarantee the quality of our eyeglasses. If you are not happy with your purchase, simply contact us to discuss the refund to your credit / debit card or your PayPal account. If you do not have access to any of the following accounts, please contact us. ​ Designer Eyeglasses For Less has a 14-Day Fit & Style guarantee which allows customers to make an equal exchange or return. Product warranty does not cover damage caused by accidents, negligence, improper care, normal wear & tear to the frames, lenses, or coatings. To return your order, call our Vision center at 1-718-406-9230.
  • Can I put my refund on a different credit card than I used on the order?
    As part of PCI compliance, no refunds will be issued to any card other than the credit card used.

- ORDERING QUESTIONS -

  • How do I return my Eyeglasses and / or sunglasses ?
    At Designer Eyeglasses For Less, we guarantee the quality of our eyeglasses. If you are not happy with your purchase, simply contact us to discuss the refund to your credit / debit card or your PayPal account. If you do not have access to any of the following accounts, please contact us. ​ Designer Eyeglasses For Less has a 14-Day Fit & Style guarantee which allows customers to make an equal exchange or return. Product warranty does not cover damage caused by accidents, negligence, improper care, normal wear & tear to the frames, lenses, or coatings. To return your order, call our Vision center at 1-718-406-9230.
  • Can I put my refund on a different credit card than I used on the order?
    As part of PCI compliance, no refunds will be issued to any card other than the credit card used.

- DELIVERY & SHIPPING -

  • How do I return my Eyeglasses and / or sunglasses ?
    At Designer Eyeglasses For Less, we guarantee the quality of our eyeglasses. If you are not happy with your purchase, simply contact us to discuss the refund to your credit / debit card or your PayPal account. If you do not have access to any of the following accounts, please contact us. ​ Designer Eyeglasses For Less has a 14-Day Fit & Style guarantee which allows customers to make an equal exchange or return. Product warranty does not cover damage caused by accidents, negligence, improper care, normal wear & tear to the frames, lenses, or coatings. To return your order, call our Vision center at 1-718-406-9230.
  • Can I put my refund on a different credit card than I used on the order?
    As part of PCI compliance, no refunds will be issued to any card other than the credit card used.
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