- FRAMES & LENSES -

What can I do if my frames don't fit perfectly?


Call / E-mail within 14 days after you've received the glasses. We inspect each pair of frames to insure there is no damage when mailing it out. If you picked a pair of glasses that's too big or too small, you can contact us to correct size to fit you perfectly.




Do you sell frames without lenses?


Yes, you can purchase frames only without prescription lenses. In the steps of Lens Selection select NON-PRESCRIPTION lenses. If you decide to purchase lenses later, you can send your frames back to us and we will add the prescription lenses to them.




What kind of frames are sold at Buy Eyeglasses For Less?


Buy Eyeglasses For Less offers quality products that are checked for perfection at every step of our manufacturing process. We offer full rim, semi-rimless, and rimless frames to fit every style and budget.




How do I know which lens material to choose?


  • Plastic lenses are recommended for light prescriptions, ranging from no correction to +/1.75.
  • Polycarbonate lenses are 30% thinner and lighter than plastic and recommended for people with prescriptions ranging from +/- 2.00 to +/-4.00. Polycarbonate is also recommended for children under 18 years of age and anyone who has an active lifestyle due to its impact-resistance. Rimless and semi-rimless frames also work best with polycarbonate lenses.
  • 1.67 Hi-Index lenses are 45% thinner than plastic lenses and help reduce the distortion of your eyes that people see when they look at you through your glasses. This lens material is recommended for people with prescriptions of +/- 2.00 and greater.




Our lenses automatically come with scratch-resistant coating & edge polishing. Other coatings can be added to your lenses for an additional fee.


  • Transitions® lenses automatically lighten and darken to adjust to outdoor light conditions. This option is ideal for people who do not want to constantly switch back and forth between their prescription eyeglasses and prescription sunglasses.
  • Anti-reflective (AR) coating is a clear coating that minimizes the glare on the front and back of your lenses. AR is a must-have on coating any pair of glasses, since it reduces eye fatigue.
  • UV Protection is a clear coating that blocks the sun's harmful UV rays from reaching your eyes. UV protection is so important that we automatically include it with all polycarbonate and hi-index lenses as well as any plastic lenses that use other add-on coatings.




Do you offer glasses that turn into sunglasses outdoors?


YES! We offer photochromic lenses and premium Transitions™ Adaptive® lenses. First select your eyeglasses frames and then select LIGHT ADJUSTING after you enter your prescription during lens selection. We also offer a Transitions Progressive bundle that makes check out a breeze when ordering the two together.





- PRESCRIPTIONS (RX) -

What is pupillary distance (PD) and how do I measure mine?

Pupillary distance (PD) is simply the distance ( measured in millimeters ) between the centers of your pupils. Your PD is on your prescription.

 

PD is important because it helps our lab figure out where the optical center of your lenses should be. Ask your optometrist or ophthalmologist to include your PD when filling out your prescription. Please do not guess what your numbers are when ordering as it can make your sight worse.

Can you fill strong prescriptions? ABSOLUTELY

Single-vision Rx:

Up to -20.00 or +12.00 on the Sphere (SPH)

Up to + or - 6.00 on the Cylinder (CYL)

Bifocal Rx:

Up to -9.00 or +6.00 on the SPH

Up to + or - 6.00 on the CYL

Up to +3.50 on the NV-ADD

Progressive Rx:

Up to -10.00 or +8.00 on the SPH

Up to + or - 6.00 on the CYL

Up to +3.50 on the NV-ADD

Prism (single-vision only):

Up to 5.00 in any base direction.

- PAYMENT METHODS ACCEPTED -

What can I do if my frames don't fit perfectly?


Call / E-mail within 14 days after you've received the glasses. We inspect each pair of frames to insure there is no damage when mailing it out. If you picked a pair of glasses that's too big or too small, you can contact us to correct size to fit you perfectly.




Do you sell frames without lenses?


Yes, you can purchase frames only without prescription lenses. In the steps of Lens Selection select NON-PRESCRIPTION lenses. If you decide to purchase lenses later, you can send your frames back to us and we will add the prescription lenses to them.




What kind of frames are sold at Buy Eyeglasses For Less?


Buy Eyeglasses For Less offers quality products that are checked for perfection at every step of our manufacturing process. We offer full rim, semi-rimless, and rimless frames to fit every style and budget.




How do I know which lens material to choose?


  • Plastic lenses are recommended for light prescriptions, ranging from no correction to +/1.75.
  • Polycarbonate lenses are 30% thinner and lighter than plastic and recommended for people with prescriptions ranging from +/- 2.00 to +/-4.00. Polycarbonate is also recommended for children under 18 years of age and anyone who has an active lifestyle due to its impact-resistance. Rimless and semi-rimless frames also work best with polycarbonate lenses.
  • 1.67 Hi-Index lenses are 45% thinner than plastic lenses and help reduce the distortion of your eyes that people see when they look at you through your glasses. This lens material is recommended for people with prescriptions of +/- 2.00 and greater.




Our lenses automatically come with scratch-resistant coating & edge polishing. Other coatings can be added to your lenses for an additional fee.


  • Transitions® lenses automatically lighten and darken to adjust to outdoor light conditions. This option is ideal for people who do not want to constantly switch back and forth between their prescription eyeglasses and prescription sunglasses.
  • Anti-reflective (AR) coating is a clear coating that minimizes the glare on the front and back of your lenses. AR is a must-have on coating any pair of glasses, since it reduces eye fatigue.
  • UV Protection is a clear coating that blocks the sun's harmful UV rays from reaching your eyes. UV protection is so important that we automatically include it with all polycarbonate and hi-index lenses as well as any plastic lenses that use other add-on coatings.




Do you offer glasses that turn into sunglasses outdoors?


YES! We offer photochromic lenses and premium Transitions™ Adaptive® lenses. First select your eyeglasses frames and then select LIGHT ADJUSTING after you enter your prescription during lens selection. We also offer a Transitions Progressive bundle that makes check out a breeze when ordering the two together.





- ORDERING QUESTIONS -

What do I need to place an order?


When looking for your next pair of glasses, you’ll want to make sure you have the following information on hand to ensure that your shopping experience is fast, efficient, and easy: Your Rx, your PD.




Why do you need my phone number?


One of our opticians will personally call you if they notice a problem with your order such as expired or incorrect prescription information. This will allow us to correct the problem and to see how you would like to handle the issue.




Oh no! I need to change something about my order. What should I do?


Our Customer Service team will fix your prescription as long as you reach us in a timely manner. Give a us a call at 1-718-406-9230 or send an email to orders@designereyeglassesforless.com and let us know how we can correct your order. Make sure to have order number ready before contacting us. To learn more about reaching out to us, head on over to our Contact Us page.




Can I send my prescription by fax or email afterwards


Yes, Just scan or upload a photo of your prescription and email it to prescriptions@designereyeglassesforless.com or you can call us at 1-718-406-9230




Where is my order receipt I didn’t receive an email confirmation, what should I do?


You should have received a copy of your order receipt at the email address you used to place the order. However, if you didn't and need another copy you may also contact us and we will send a copy of the receipt to your email address.




Can I order more than one pair of glasses per order?


Yes, you can order as many pairs of glasses you like.





- DELIVERY & SHIPPING -

How long will it take to receive my order?


Non-prescription eyewear usually takes 4-7 business days to receive (for U.S. customers). Prescription eyewear orders typically take 11-14 business days to receive (for U.S. customers), due in part to our rigorous quality-control process.




How do I track my order?


You will receive a shipping confirmation email When your order is shipped that will include a tracking number and instructions for how to track your order, along with a link for your specific shipper such as • USPS • UPS • FedEx




Do you have overnight shipping on prescription eyeglasses?


Unfortunately No, prescription glasses cannot be delivered overnight.





What can I do if my frames don't fit perfectly?


Call / E-mail within 14 days after you've received the glasses. We inspect each pair of frames to insure there is no damage when mailing it out. If you picked a pair of glasses that's too big or too small, you can contact us to correct size to fit you perfectly.




Do you sell frames without lenses?


Yes, you can purchase frames only without prescription lenses. In the steps of Lens Selection select NON-PRESCRIPTION lenses. If you decide to purchase lenses later, you can send your frames back to us and we will add the prescription lenses to them.




What kind of frames are sold at Buy Eyeglasses For Less?


Buy Eyeglasses For Less offers quality products that are checked for perfection at every step of our manufacturing process. We offer full rim, semi-rimless, and rimless frames to fit every style and budget.




How do I know which lens material to choose?


  • Plastic lenses are recommended for light prescriptions, ranging from no correction to +/1.75.
  • Polycarbonate lenses are 30% thinner and lighter than plastic and recommended for people with prescriptions ranging from +/- 2.00 to +/-4.00. Polycarbonate is also recommended for children under 18 years of age and anyone who has an active lifestyle due to its impact-resistance. Rimless and semi-rimless frames also work best with polycarbonate lenses.
  • 1.67 Hi-Index lenses are 45% thinner than plastic lenses and help reduce the distortion of your eyes that people see when they look at you through your glasses. This lens material is recommended for people with prescriptions of +/- 2.00 and greater.




Our lenses automatically come with scratch-resistant coating & edge polishing. Other coatings can be added to your lenses for an additional fee.


  • Transitions® lenses automatically lighten and darken to adjust to outdoor light conditions. This option is ideal for people who do not want to constantly switch back and forth between their prescription eyeglasses and prescription sunglasses.
  • Anti-reflective (AR) coating is a clear coating that minimizes the glare on the front and back of your lenses. AR is a must-have on coating any pair of glasses, since it reduces eye fatigue.
  • UV Protection is a clear coating that blocks the sun's harmful UV rays from reaching your eyes. UV protection is so important that we automatically include it with all polycarbonate and hi-index lenses as well as any plastic lenses that use other add-on coatings.




Do you offer glasses that turn into sunglasses outdoors?


YES! We offer photochromic lenses and premium Transitions™ Adaptive® lenses. First select your eyeglasses frames and then select LIGHT ADJUSTING after you enter your prescription during lens selection. We also offer a Transitions Progressive bundle that makes check out a breeze when ordering the two together.